Information Technology Infrastructure Library (ITIL) Foundation v4 certification is the developed version of ITIL Foundation v3 which is one of the most popular entry-level in ITIL certifications. Also, ITIL foundation stands out among other ITIL change management certifications for its popularity in practice based on leadership thoughts and its vendor-neutral approach. If you have a basic understanding of the ITIL framework and interested in how ITIL enhance IT service management, earning ITIL Foundation certification is the right choice for you to start. Note that, it is the first level out of five levels of ITIL qualification scheme. Moreover, you are more likely to earn 40% more than other non-certified colleagues.
ِِِِAxelos is one of the leading companies offering globally recognized certifications in IT Service Management, Project Management and Program Management, based in the UK. It focuses on developing and promoting best practice methodologies used by professionals in more than 150 countries. Its methodologies help employees improve their knowledge and skills in order to work more effectively.
By earning ITIL certification, you will understand the key elements and terminology used in ITIL service lifecycle and the links between ITIL lifecycle stages. Also, the process used in service management, and ITIL service lifecycle contribution to service management practices to lessen costs and surge productivity.
ITIL Foundation Requirements
You are required to pass an exam to earn this certification, which has no prerequisite requirements.
- AXELOS Foundation ITIL App
- ITIL Foundation Sample Paper (Registration required)
- ITIL Foundation Syllabus (PDF, 287KB)
- ITIL Training Business Case template (DOTX, 162KB)
ITIL Foundation Exam Details
The ITIL Foundation exam is available both Online and Paper.
- 40 multiple choice questions
- 60-minute duration to complete the exam
- You should answer 24 marks to pass the exam 65%.
- ITIL certification cost differs from country to another.
- For Online exams: you will receive the results and the score reports immediately.
- While the soft copy of the certification you will get it after 2 weeks.
- For paper-based exams: results need 3 working days after the receipt of the exam papers.